Our current clients include:

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Immigration New Zealand (2019)

Striking the Balance: Redesign of Immigration New Zealand, based on the “Striking the Balance” strategy considering the unprecedented threats to the integrity of the immigration system, in conjunction with strong and sustained economic growth and low unemployment, has culminated in the need balance our role in terms of facilitating migration benefitting New Zealand, alongside the protection of migrants and New Zealand from immigration-related harm. Redesign of INZ allows the organisation INZ to also contribute to MBIE’s goal of being a world leading regulatory steward by 2022.

HASANZ / ACC - PErforM (2018-2020)

Participatory Ergonomics (PE) is the internationally recommended best practice approach to reducing musculoskeletal injuries associated with manual tasks. PE is a risk management approach that relies on maximising the involvement and contribution of workers as task experts. PErforM is a simple hazardous manual-task risk management approach based on participatory ergonomics (PE) developed by Workplace Health and Safety Queensland (WHSQ). Our work involved the design and development of the Australian-produced product, piloting it with NZ audiences, and subsequent investment business case for delivery of PErforM with a series of business partners.


Health and Safety Lead Indicators / Tumatā ora (2019): Three strategic partners collaborated on the development of a high-level concept of a workplace-health and safety-specific lead indicator package was in partnership with strategic partners Worksafe, MBIE and New Zealand Council of Trade Unions (NZCTU). The collaboration was based on the development and understanding of seven components - Stewardship, Lead Indicators,  Activate the System, Tools and Enablers, Behavioural Evidential Data Stream, Recognition and Reward, and Service Evolution – to consider how they would work within an operational approach. A framework approach described as “Components in Action” illustrated an operational model for how businesses could use this framework to understand where they were in the context of keeping workers safe and feeling valued and productive. Feedback from strategic partners showed that although they agreed with the concept, there were challenges to move this forward into a tangible operational approach due to the whole of the health and safety system change and the perceived maturity of the system.

Capital and Coast District Health (2019)

Healthy Environment Healthy Lifestyles Programme (2019): development of a strategic programme to address poor obesity and health measures by targeting high-at-risk populations, particularly in Wellington and specifically the Porirua community. The strategic programme includes a literature review and consumer “discovery”, insights gathering, and community co-design to develop a systems strategy and implementation approach based on health investment to support mobilisation of providers for customer health needs.